Please check our Network Outage Updates before submitting a service request for a known outage. Thank you!

Has your streaming device recently been blocked?
Premium devices are required by your WiFi Addendum to be registered onto the network. Premium devices include 50% higher download speeds specifically designed for streaming devices. Vouchers are for standard devices only. You will not be back charged for Premium devices that were associated to your voucher previously. Billing questions/concerns/comments will be handled by the front office. You can add your Premium device using the form below. Thank you for your understanding.


Billing related questions are handled by the front office. We handle the technical side of WiFi support only.

Please only submit one service ticket per issue.

All of our support is via e-mail. You are required to submit a valid e-mail address to receive support. Thank you for your understanding.

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Any additional information you would like to submit can be placed here. Please submit additional comments in English only, thank you.