Gaming Systems Frequently Asked Questions:

 

Question: Will gaming systems work on the WiFi?

 

 

 

Answer: Yes and no. Read on…

 

 

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Question: Are gaming systems supported on the WiFi?

 

 

 

Answer: Gaming systems are not *officially* supported / guaranteed compatibility due to bandwidth, latency and port forwarding requirements primarily for multi-player games.

 

 

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Question: What about manual port forwarding?

 

 

 

Answer: We are not able to setup or configure manual port forwarding. We cannot open any ports for security reasons. We apologize in advance for any inconvenience this may cause.

 

 

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Question: What is UPnP? Why isn’t UPnP supported?

 

 

 

Answer: “UPnP is a set of networking protocols that permits networked devices, such as personal computers, printers, Internet gateways, Wi-Fi access points and mobile devices to seamlessly discover each other’s presence on the network and establish functional network services for data sharing, communications, and entertainment. UPnP is intended primarily for residential networks without enterprise-class devices.” – Wikipedia.

 

 

 

All of our networking hardware is enterprise class devices and therefore it’s not even possible to enable UPnP. We apologize for any inconvenience this may cause in advance. Again, we have the security of the network and everyone’s devices in mind.

 

 

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Question: What latency times should you expect?

 

 

 

Answer: We cannot guarantee latency times as the networks are shared. Speeds and latency times vary with time of use throughout the day. Typical latency times on WiFi are less than 100 ms, but can vary greatly depending on how much bandwidth is being utilized. If you are only using the WiFi for multi-player gaming, we suggest you obtain your own dedicated hardwired connection from your local cable or DSL provider. If your primary focus is online gaming we suggest you obtain your own dedicated Internet connection.

 

 

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Question: Do premium devices have higher download speeds?

 

 

 

Answer: Yes. Premium Devices do have a higher download speed. 

 

 

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Question: What about live streaming services on my gaming systems?

 

 

 

Answer: Gaming systems used to stream online video such as Amazon Prime, Hulu or NetFlix should operate just fine. 

 

 

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If you choose to try your gaming system on our network, here’s a chart for your reference with downloading large video game files.

 

 

 

Current download speed	30-GB file	40-GB file	50-GB file	60-GB file	70-GB file
2 Mb/s	33.3 hours	44.4 hours	55.6 hours	66.7 hours	77.8 hours
5 Mb/s	13.3 hours	17.8 hours	22.2 hours	26.7 hours	31.1 hours
10 Mb/s	6.7 hours	8.9 hours	11.1 hours	13.3hours	15.6 hours
20 Mb/s	3.3 hours	4.4 hours	5.6 hours	6.7 hours	7.8 hours
50 Mb/s	1.3 hours	1.8 hours	2.2 hours	2.7 hours	3.1 hours
100 Mb/s	0.7 hours	0.9 hours	1.1 hours	1.3 hours	1.6 hours
200 Mb/s	0.3 hours	0.4 hours	0.6 hours	0.7 hours	0.8 hours