iOS 14 is causing issues for iPhone, iPad, iPod touch. You need to turn off the “Private Address” feature to avoid constant voucher resets. Read how to here: https://support.apple.com/en-us/HT211227
02/01/2023 – Text only support effective immediately – 602-730-2975.
Please text your Apartment Complex, Unit number, Name and what you need assistance with.
My Voucher
Where can we get a Voucher?
Question: How do you obtain a Voucher? Answer: Residents are provided a voucher upon moving in. Please contact the front office if you did not receive a voucher. Question: Does WiFi...
Increasing & Decreasing your Voucher
Question: What the difference between increasing/decreasing my voucher, versus clearing/resetting my voucher? Answer: If you are replacing a device, such as a lost/stolen/older laptop, tablet or...
Premium Devices
Microsoft XBox: How to find your Wireless MAC Address
Turn on your Xbox game console with no game disk in the drive tray.From the Xbox Dashboard, choose Xbox Live.Your Xbox should display a message saying something like "A network connection could not...
Nintendo Wii: How to find your Wireless MAC Address
From the Wii U Menu, select "System Settings."Using the Left Stick select the "Internet" icon and press the A Button.Select "View MAC Address" and wait a moment for the MAC address to be displayed....
Apple TV: How to find your Wireless MAC address
Go to the main menu on your Apple TV, and select "Settings."In the Settings Menu, select "About."Here you can find your Wireless ID (WiFi MAC Address). Alternative Method for Locating the Wireless...
Roku: How to find your Wireless MAC Address
To find your Roku's MAC address, you will need to follow the instructions from the official Roku website: You can find your device MAC addresses on the bottom or back on your Roku player (depending...
Connectivity
iPad / iPhone / iPod Connection Instructions
Locate the Settings icon on the main menu. Select Settings, and then select Wi-Fi.The device will now search for available wireless signals. When it has finished, click on your community name to...
Windows 8 Connection Instructions
From the Start screen, find and click the tile for “Desktop”.Click the Wireless Connection Icon in the tool bar at the bottom right side of your desktop.Find and click on your community WiFi, and...
Windows 7 Connection Instructions
1. Click the Wireless Connection Icon in the toolbar at the bottom right side of your desktop.2. Find and click your community WiFi network and then click Connect.3. Open your Web Browser (Google...
Which Devices Are Not Supported?
Devices Not Supported Frequently Asked Questions: Question: Why are certain devices not supported? Answer: All devices on the network are isolated from communicating with other devices for...
Windows Resources
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WiFi Education
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