Premium Devices include, but are not limited to:
- Amazon Fire Stick
- Apple TV
- Blu Ray Player
- Android Streaming Box
- Microsoft XBox
- Nintendo Switch
- Nintendo Wii
- Roku TV
- Sony Play Station
- Smart TV
Each Premium device will be charged $10.00 per device, per month, and has a higher download speed. The fee will be added to your monthly rent payment.
Premium Devices must be hard coded onto the network for them to work properly. To add your Premium Device onto the network, please follow these steps:
1. Please go to: www.mywifihelp.com/submit-service-ticket/
2. Fill out the “Your Information” section.
3. Then select “My Premium Device” under “How can we help you? >> I need help with:”
4. Select “Add Premium Device” under “Would you like to Add or Remove Premium Device?”
5. You will need to select your device from the list. If it’s not listed, select Other (Please Specify).
6. You will need to enter the WiFi/Wireless MAC address of your device.
7. Submit the form. You will be notified when your device has been added onto the network.
What is a MAC address?
Whether you work in a wired network office or a wireless one, one thing is common for both environments: It takes both network software and hardware (cables, routers, etc.) to transfer data from your computer to another—or from a computer thousands of miles away to yours.
And in the end, to get the data you want right to YOU, it comes down to addresses.
So not surprisingly, along with an IP address (which is networks software), there’s also a hardware address. Typically it is tied to a key connection device in your computer called the Network Interface Card, or NIC. The NIC is essentially a computer circuit card that makes it possible for your computer to connect to a network.
A Network Interface Card turns data into an electrical signal that can be transmitted over the network.
NIC (Network Interface Connection – Your WiFi adapter) and MAC Addresses
Every NIC has a hardware address that’s known as a MAC, for Media Access Control. Where IP addresses are associated with TCP/IP (networking software), MAC addresses are linked to the hardware of network adapters.
A MAC address is given to a network adapter when it is manufactured. It is hardwired or hard-coded onto your computer’s network interface card (NIC) and is unique to it. Something called the ARP (Address Resolution Protocol) translates an IP address into a MAC address. The ARP is like a passport that takes data from an IP address through an actual piece of computer hardware.
Once again, that’s hardware and software working together, IP addresses and MAC addresses working together.
For this reason, the MAC address is sometimes referred to as a networking hardware address, the burned-in address (BIA), or the physical address. Here’s an example of a MAC address for an Ethernet NIC: 00:0a:95:9d:68:16.
As you’ve probably noticed, the MAC address itself doesn’t look anything like an IP address (see yours here). The MAC address is a string of usually six sets of two-digits or characters, separated by colons.
Some well-known manufacturers of network adapters or NICs are Dell, Belkin, Nortel and Cisco. These manufacturers all place a special number sequence (called the Organizationally Unique Identifier or OUI) in the MAC address that identifies them as the manufacturer. The OUI is typically right at the front of the address.
For example, consider a network adapter with the MAC address “00-14-22-01-23-45.” The OUI for the manufacture of this router is the first three octets—”00-14-22.” Here are the OUI for other some well-known manufacturers.
- From the Start screen, find and click the tile for “Desktop”.
- Click the Wireless Connection Icon in the tool bar at the bottom right side of your desktop.
- Find and click on your community WiFi, and then connect.
- Then, open your Web Browser (Internet Explorer, Firefox, Chrome, etc.).
- You will be prompted to enter your voucher required to access the network.
- Once connected please browse responsibly.
NOTE: These instructions apply to the Windows connection utility only. If you use a third-party wireless connection utility (Linksys, Dell, DLink, etc.), please consult your user’s manual.